Privacy Policy

1. Data Controller

This Privacy Policy is issued by Optiwise Consulting, Lda, with registered address at Rua Professor Bento de Jesus Caraça, N.º 248, 1.º, Sala 9, 4200-128 Porto, Portugal, tax identification number (NIF) 516025155 ("Optiwisers", "we", "us"), a company of the Newronium group, acting as data controller for the personal data described in this Policy. For any privacy-related questions, you may contact us at hello@optiwisers.com.

2. Scope of this Privacy Policy

This Privacy Policy applies to the Optiwisers website, as well as to any other websites or digital platforms that expressly refer to it. Optiwisers respects the privacy of its Users and treats your personal data in accordance with applicable legislation, namely the General Data Protection Regulation (GDPR) and other rules in force. The personal data collected will not be used for purposes other than those described here. Optiwisers reserves the right to update or modify this Privacy Policy at any time, in particular to adapt it to legislative, regulatory or business developments. Material changes will be reflected by updating the date at the top of this Policy.

3. Purpose and Legal Basis of Processing

The personal data collected through the forms available on the website is intended exclusively for the following purposes: processing contact or information requests submitted through the website's contact form, based on your consent or on the pre-contractual steps taken at your request; scheduling a conversation with a Tech Architect, based on the pre-contractual steps taken at your request; and managing communications related to Optiwisers services, based on our legitimate interest in managing our business relationship with you. The data will not be used for any purpose other than those that motivated its collection.

4. Use of Data for Marketing Purposes

Optiwisers will not use the User's personal data to send unsolicited communications, the content of which has not been the subject of explicit consent. Personal data is not sold, transferred or exchanged with third parties for commercial or marketing purposes.

5. Access to Personal Data and Recipients

Personal data is stored on servers located in the European Union or on infrastructures that guarantee equivalent levels of protection, in accordance with applicable legislation.
Optiwisers takes appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration or destruction.
The User may exercise their rights of access, rectification, erasure, limitation or opposition to the processing of their data, by writing to hello@optiwisers.com.

6. International Data Transfers

Personal data is stored on servers located in the European Union or on infrastructures that guarantee equivalent levels of protection. Where any processor is located outside the European Economic Area (EEA), the transfer is safeguarded by appropriate measures, such as Standard Contractual Clauses or an applicable adequacy decision, ensuring a level of protection equivalent to that guaranteed within the EU.

7. Data Security

Optiwisers takes appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration or destruction.

8. Your Rights

As a data subject, you may exercise the following rights regarding your personal data: the right of access, to obtain confirmation of and access to your data; the right of rectification, to correct inaccurate or incomplete data; the right of erasure, to request deletion of your data where applicable; the right to restriction of processing; the right to object to processing, including for legitimate-interest purposes; and the right to data portability, to receive your data in a structured, commonly used, machine-readable format. You may exercise these rights by writing to hello@optiwisers.com.
We will respond to your request within one month of receipt, a period which may be extended by a further two months where necessary, taking into account the complexity and number of requests. If you consider that the processing of your personal data infringes applicable law, you have the right to lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD), the Portuguese data protection authority (www.cnpd.pt), or with the supervisory authority of your habitual residence, place of work, or place of the alleged infringement.

9. Use of Cookies

The Optiwisers website may use cookies in certain areas. Cookies are small text files stored on the User's device, which allow the website to be recognized in future visits and improve the browsing experience.
We distinguish between strictly necessary cookies, which are required for the website to function correctly and do not require consent; analytics and performance cookies, used to understand usage patterns and improve performance; and functionality cookies, used to remember preferences and improve the user experience. Where non-essential cookies are used, they are only set after obtaining your consent via the cookie banner displayed on first visit, and you can withdraw your consent at any time through the cookie settings panel. The User can, at any time, configure their browser to refuse or delete cookies. However, deactivation may affect the operation of certain areas of the website.

10. Contact

For any questions about this Privacy Policy or about how your personal data is processed, please contact us at hello@optiwisers.com.